INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Hi My Skin products unique?

Our products are carefully curated for quality, effectiveness, and safety, offering only the best solutions from trusted global brands.

Do you offer products for all skin types?

Yes, we provide a range of options tailored to different skin types and concerns, ensuring something for everyone.

How can I choose the right product for my skin type

You can shop by skin type or concern to find products suited to your needs. Plus, our team is here to assist with personalized recommendations.

Are all products authentic?

Absolutely! We source directly from brands and trusted distributors to guarantee authenticity in every product we offer.

How long does shipping take?

Local orders are delivered within 2-3 business days, while international shipping may take up to 7 business days. We aim for swift, reliable delivery with real-time tracking.

Whatā€™s your return policy?

We accept returns within 14 days as long as products are unopened and undamaged by the customer. If you believe a product is not authentic or differs from what you ordered, please contact us, and weā€™ll assist with a return and verification.

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